Phone
Call us Toll Free at 1-800-285-2216 or call our 24 Hour Bank by Phone System Toll Free at 1-888-588-6272.
Card Management & 24/7 Debit Card Support
1-800-285-2216 – follow the prompts to reach a card specialist.
1-800-472-3272 – to report lost or stolen Visa Check card or ATM card.
1-833-221-8644 – Debit Card Support – after hours
1-800-567-3451 – Card Pin Support
1-800-992-6202 – Spanish
In Person
Visit any one of our branch locations during business hours to talk to us face to face!
Contacts by Location
AUSTIN / OREGON LOANS (800) 285-2216
| Mark Garrison Senior Loan Officer Austin Market NMLS# 518240 mgarrison@mc.bank | Benjamin Beckman Northwest Market President bbeckman@mc.bank |
EARLY BRANCH (325) 646-0313
LOANS
| Conner Faught Loan Officer NMLS# 2449115 cfaught@mc.bank | Juan Ozuna Senior Loan Officer / CRA NMLS# 509862 jozuna@mc.bank | Wendy Harris Senior Loan Officer NMLS# 509857 wharris@mc.bank |
CUSTOMER RELATIONS SPECIALISTS
| Diana Rodriguez Vice President Early Operations Manager drodriguez@mc.bank | Melinda McCombs Customer Relations Specialist mmccombs@mc.bank | Erika Reyes Customer Relations Specialist ereyes@mc.bank |
| Brody Phillips Customer Relations Specialist bphillips@mc.bank | Sydney Stephens Customer Relations Specialist sstephens@mc.bank |
GOLDTHWAITE MAIN OFFICE (325) 648-2216
LOANS
Epi Balencia
Loan Officer
NMLS# 909088
ebalencia@mc.bankChase Sides
Loan Officer
NMLS# 2641092
csides@mc.bank
CUSTOMER RELATIONS SPECIALISTS
| Jessica Balencia Operations Manager jbalencia@mc.bank | Alejandra Arredondo Customer Relations Specialist aarredondo@mc.bank | Gail Brooks Customer Relations Specialist gbrooks@mc.bank | |
| Lorraine McFarland Customer Relations Specialist lmcfarland@mcbanktx.com | Amber Green Customer Relations Specialist lgreen@mcbanktx.com |
HAMILTON BRANCH (254) 386-4461
LOANS
| Mandy Blackwell Senior Loan Officer NMLS# 509858 mblackwell@mc.bank |
CUSTOMER RELATIONS SPECIALISTS
| Taylor Slone Customer Relations Specialist tslone@mc.bank |
HICO BRANCH (254) 796-4221
LOANS
| Aaron Shacklett Senior Loan Officer NMLS# 1557103 ashacklett@mc.bank |
CUSTOMER RELATIONS SPECIALISTS
| Nikki Keller Operations Manager NMLS# 1849312 nkeller@mc.bank | Laurel Hyles Customer Relations Specialist lhyles@mc.bank | Mary Jimenez Customer Relations Specialist mjimenez@mc.bank |
TECH SUPPORT (325) 648-2216
| Brady Rountree Chief Information Officer/IT Manager/Security Officer Senior Vice President brountree@mc.bank | Briana Guthrie Vice President Senior IT Support bguthrie@mc.bank | Richie Rich IT Support crich@mc.bank |
| Edgar Arredondo IT Support earredondo@mc.bank |